Restructuring Information Systems Following the Divestiture of Carestream Health

Carestream Health is a worldwide provider of dental and medical imaging systems and IS solutions, x-ray and medical printing film, and advanced materials for the precision films and electronics markets. It was formed in 2007when Onex Corporation purchased Kodak’s Health Group. As a part of Kodak, Carestream’s IS infrastructure had been designed to align with a large and complex parent organization. The company inherited 150 locations worldwide, a variety of global network services contracts to support them, and 300 IS people in 44 locations around the world. The full article describes how Carestream’s IS organization was transformed to become more lean, agile and cost-effective, while making a valuable strategic contribution to the business. The transformation took five years, the last four under a new CIO appointed to lead the transformation. The changes have been evolutionary, but constant, putting significant pressure on the IS organization in every area. The CIO identified seven primary areas of change: IS strategy, relationship management, enterprise architecture, governance and the project management office (PMO), application development and support, global IS operations and infrastructure, and people management.